AGB

General Terms and Conditions with Customer
Information
1. Scope of Application
1.1 These General Terms and Conditions (hereinafter "GTC") of "Yvan Ryan Njeck", acting under
"Grablystore" (hereinafter "Seller"), apply to all contracts concluded between a consumer or
entrepreneur (hereinafter "Customer") and the Seller regarding the goods offered by the Seller in
his online shop. The inclusion of the Customer's own terms and conditions is hereby rejected,
unless otherwise agreed. 1.2 A consumer is any natural person who enters into a legal transaction
for purposes that are predominantly neither attributable to their commercial nor their independent
professional activity. 1.3 An entrepreneur is a natural or legal person or a partnership with legal
capacity who, when concluding a legal transaction, acts in exercise of their commercial or
independent professional activity.
2. Conclusion of Contract
2.1 The presentation of the goods, in particular in the online shop, does not constitute a binding
offer of the Seller. 2.2 The Customer first places the selected goods in the shopping cart. In the next
step, the ordering process begins, in which all necessary data for processing the order is collected.
At the end of the ordering process, a summary of the order and contract data appears. Only after
confirmation of this summary by clicking the button that completes the ordering process does the
Customer submit a binding offer to purchase the goods in the shopping cart. 2.3 The Seller accepts
the Customer’s offer through the following possible alternatives: - Sending a written order
confirmation or a confirmation in text form (fax or e-mail), or - Requesting payment from the
Customer after the order has been placed, or - Delivery of the ordered goods. The time of
acceptance is determined by the first occurring alternative. The deadline for acceptance begins on
the day after the Customer has sent the offer and ends with the expiry of the fifth day following the
sending of the offer. If the Seller does not accept the offer within this period, the offer is deemed
rejected, and the Customer is no longer bound by their declaration of intent. 2.4 If the payment
method "PayPal" or "PayPal Express" is selected, the payment is processed by the payment
service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter "PayPal"). The PayPal user agreement applies and can be viewed at
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full, or for customers without a PayPal
account: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the Customer selects
"PayPal" or "PayPal Express" or pays via one of PayPal’s payment methods, they submit their
binding offer by clicking the order button. If the Customer simultaneously issues a payment order to
PayPal by clicking this button, the Seller, deviating from the above regulations, declares
acceptance of the Customer's offer at the moment of issuing the payment order. 2.5 The contract
text is stored by the Seller. The contract text is stored on the Seller's internal systems. The GTC
can be viewed at any time on this page. Order data, the cancellation policy, and the GTC will be
sent to the Customer by email. After completion of the order, the contract text is accessible free of
charge via the Customer login, provided the Customer has created an account. 2.6 All entries made
are displayed before clicking the order button and can be corrected by the Customer before
submitting the order using the browser's back button or the usual mouse and keyboard functions.
Buttons for correction may also be available. 2.7 The contract language is German. 2.8 It is the
Customer’s responsibility to provide a correct email address and configure filters so that emails
regarding the order can be delivered.
3. Prices and Payment Conditions
3.1 The displayed prices are final prices unless otherwise agreed. The Seller is a small business in
accordance with § 19 (1) UStG and is therefore exempt from VAT. If additional shipping costs
apply, this will be indicated in the product description. 3.2 If delivery is made to a non-EU country,
additional customs duties, taxes, or fees may be payable by the Customer to the local customs or
tax authorities or to the respective credit institution. The Customer is advised to inquire with the
relevant authorities prior to placing the order. 3.3 The Customer can choose from the payment
methods available in the online shop. 3.4 PayPal Checkout: If you pay via PayPal Checkout,
payment is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg, which may also use third-party payment providers. If payment methods are offered
where the Seller provides goods or services in advance (e.g., invoice purchase or installment
payment), the Seller assigns the payment claim to PayPal or the third-party provider selected by the
Customer. PayPal or the third-party provider may perform a credit check before accepting the
assignment. If the credit check is negative, the payment method may be denied. Payment with
debt-discharging effect can then only be made to PayPal or the respective provider.
4. Delivery and Shipping Conditions
4.1 Delivery is made to the delivery address provided by the Customer. For PayPal payments, the
address stored with PayPal at the time of payment is decisive. 4.2 If additional costs arise for the
Seller due to an incorrect delivery address or recipient name, or due to other circumstances
preventing delivery, these must be borne by the Customer unless they are not responsible. The
same applies if the Customer was temporarily prevented from accepting the delivery, unless the
Seller had given reasonable advance notice. This does not apply to the initial shipping costs if the
Customer exercises their right of withdrawal. In this case, statutory or agreed provisions remain
applicable. 4.3 Self-collection is not offered. 4.4 Vouchers are provided in the following form: - by
email - by download - by post
5. Right of Withdrawal
5.1 If the Customer is a consumer, they generally have a right of withdrawal. 5.2 The withdrawal
policy of the Seller applies.
6. Retention of Title
If the Seller provides goods in advance, ownership remains with the Seller until full payment has
been made.
7. Liability for Defects
7.1 The statutory provisions on liability for defects apply unless otherwise agreed. 7.2 The
Customer is requested to report goods delivered with obvious transport damage to the carrier and
notify the Seller. Failure to do so has no effect on the Customer’s statutory or contractual claims for
defects.
8. Liability
The Seller’s liability from all contractual, quasi-contractual, statutory, and tortious claims for
damages and reimbursement of expenses is determined as follows: 8.1 The Seller is liable without
limitation for damages resulting from intentional or grossly negligent conduct. In the event of injury
to life, body, or health, and for essential contractual obligations (cardinal obligations), the Seller is
also liable for simple negligence. An essential contractual obligation is one whose fulfillment
enables proper performance of the contract in the first place and on whose observance the
Customer regularly relies. The Seller is also liable under a guarantee, if provided, and for
mandatory liability, such as under the Product Liability Act. 8.2 Except in cases of intent, gross
negligence, injury to life, body, or health, or breach of essential obligations, the Seller’s liability is
limited to foreseeable damages typical for the contract. This also applies to indirect damages such
as lost profits. 8.3 In all other cases, liability of the Seller is excluded. 8.4 The above liability
provisions also apply in favor of the Seller’s employees and agents.
9. Redemption of Promotional Vouchers
9.1 Vouchers issued free of charge by the Seller as part of promotional campaigns with a specific
validity period, which cannot be purchased by the Customer ("Promotional Vouchers"), can only be
redeemed in the Seller’s online shop during the specified period. 9.2 Promotional vouchers can only
be redeemed by consumers. 9.3 Certain products may be excluded from voucher promotions. Any
restrictions are stated on the promotional voucher. 9.4 Promotional vouchers must be redeemed
before completing the order process. Subsequent crediting is not possible. 9.5 Only one
promotional voucher can be redeemed per order. Multiple vouchers cannot be combined. 9.6 The
value of the order must at least equal the value of the promotional voucher. Any remaining balance
will not be refunded. 9.7 If the value of the voucher is insufficient to cover the order, the Customer
can use one of the other payment methods offered to pay the difference. 9.8 The balance of a
promotional voucher will not be paid out or earn interest. 9.9 If the Customer returns goods paid for
wholly or partly with a promotional voucher under their statutory right of withdrawal, the voucher will
not be refunded. 9.10 Promotional vouchers are personal and may only be redeemed by the person
named on them. Transfer to third parties is excluded. The Seller may verify entitlement but is not
obliged to do so.
10. Applicable Law
The law of the Federal Republic of Germany applies, excluding the laws on the international sale of
goods. The statutory provisions on the restriction of choice of law and the applicability of mandatory
provisions, in particular of the state in which the Customer has their habitual residence as a
consumer, remain unaffected.
11. Information on Online Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a
consumer arbitration board.